About us

Single Use Support – Pioneering Biopharma

Single Use Support develops equipment, consumables, and process solutions that ensure safe and efficient fluid and cold chain management in biopharmaceutical manufacturing. The company provides pharmaceutical manufacturers, biotechnology innovators, and CDMOs with technologies for the filling, draining, freezing, thawing, storage, shipping, and fluid transfer of drug substances in single-use bioprocess containers.

By combining single-use technologies, protective systems, automation, and end-to-end workflow solutions, Single Use Support helps reduce product loss, improve process consistency, and increase confidence when handling high-value drug substances.

  • Diagram showing the fluid management & cold chain handling process of bulk drug substances (bds).

Vision

“To provide protection and precision with solutions that enable our customers to eradicate inefficiencies in fluid management within the biopharma industry”

Mission

"We pioneer innovative solutions around single-use technologies to empower our customers to manage high value fluids throughout their manufacturing process"

Values

We're a dynamic, versatile team and see an opportunity in every challenge. We pride ourselves on developing technology solutions together with and for our customers at high speed, without compromising on product and service quality:

  • Customer Focused: We put the customer at the centre of everything we do
  • Quality & Safety: We ensure a consistently high product and service quality to increase safety within biomanufacturing processes and safety of patients
  • Trust & Respect: We value open and factual communication with respectful behaviour, while living a constructive culture of resolution and conflict
Green icon of two hands shaking on a transparent background demonstrating reliable partnership
Customer Focused
Green icon of a checkmark symbol inside a shield demonstrating safe and efficient handling.
Quality & Safety
Green icon of satisfied customers on a transparent background demonstrating the option for customized solutions
Trust & Respect

Quality comes first

We operate under integrated quality, environmental, and safety management systems certified to internationally recognized standards. Quality Austria has certified Single Use Support to ISO 9001:2015, while our ISO 27001 certification ensures secure process solutions supported by robust information security practices. Furthermore, our ISO 14001 certification reflects our commitment to environmental responsibility and sustainable operations.

All internal processes at Single Use Support contribute to quality management goals which are documented, regularly reviewed and improved. Product quality results from the quality of the processes from the clarification of the order with the customer to the successful handover to project management and maintenance and service activities.

Certificates

Sustainability

Single Use Support is determined to not only reduce its own environmental footprint but also that of its valued customers, while also enhancing the sustainability performance of process solutions in biopharmaceutical manufacturing. We fulfill the requirements of the EcoVadis Sustainability Rating which offers the leading solution for monitoring sustainability in global supply chains. With innovative technology and sustainability expertise, they help companies develop and implement sustainable business practices.

Sustainability

Our Headquarters & Sites

  • Single Use Support is headquartered in Austria, Europe, and has a subsidiary in the United States. In addition, we are operating on a global scale with a close network of distributors and partners.

     

    Headquarters

    Single Use Support GmbH 
    Endach 36
    6330 Kufstein
    Austria, Europe

    Further Sites in Austria & the USA

    Single Use Support GmbH
    Alte Landstraße 25
    6060 Hall in Tirol
    Austria


    Single Use Support Inc.
    1 Hartwell Place, Suite 104
    MA, 02421 Lexington
    United States of America

  • An image of Single Use Supports site in Kufstein, Tyrol.
Two employees of Single Use Support infront of a freeze-thaw unit.

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Downloads

Preview of Single Use Support's code of conduct guide

Code of Conduct - Single Use Support

Single Use Support's code of conduct reflects our shared values and principles. It applies to everyone who represents or works with Single Use Support – employees, suppliers, contractors, and business partners. It provides clear guidance on acting with integrity, respecting one another, and complying with the laws and standards that govern our industry.

Code of Conduct - Single Use Support