Services

With our team in Europe and the USA we provide fast and personal service solutions to guarantee you a quick support if needed.

Our service solutions offer After Sales Support, Engineering Services, Qualification and Validation Services and Full Shipment Services. For a best-possible outcome we will send experts from our team to your facility if required. In addition, we provide the possibility to interact live and virtually with our service team through virtual reality (VR) glasses - making different timezones and distances irrelevant.

  • Person wearing goggles interacting with a futuristic interface.

    After-Sales Service

    Our experienced, qualified service staff will be at your side, if a problem arises. Always. We offer complete, competent service packages for all fill and freeze-thaw platform systems - learn more!

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  • Cleanroom production workers assembling single-use bags and assemblies for bioprocessing applications.

    Qualification & Validation

    Guiding you to cGMP-compliant manufacturing. Demonstrating that the equipment is suitable for its intended use by qualification & validation is a mandatory requirement for pharmaceutical industry by authorities.

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  • Close-up of hands working with metallic hoses and connectors.

    Engineering Services

    Efficient Project Management, Hands-on consultancy and high speed installation. Consultancy, Installation, Qualification (FAT, SAT, IOQ), Workflow, Project Management - learn more!

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  • Person with lab coat and gloves preparing frozen drug substance shipment using RoSS.SHIP cold chain container.

    Full Shipment Service

    Full Shipment Service - Skip Shipment Troubles with full shipment service from Single Use Support. Ultra Smart Tracking of your drug substance

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