About us
Single Use Support – Pioneering Biopharma
Single Use Support provides innovative fluid management products and services around single-use technologies for the pharmaceutical industry. Our solutions reduce product loss of liquid substances for the biopharmaceutical market towards 0%.
With our proven experience we provide partners with fast and professional solutions including sterile single-use consumables, platform systems and end-to-end process solutions. Our product range includes bioprocess containers, single-use assemblies, protective single-use bag shells (RoSS® Shell), Freeze & Thaw Platforms, Fill & Drain Platforms, Ultra-Cold Storage Freezers, Trackable Cold-Chain Shipping Boxes and more.
Vision
Our ultimate goal is to improve the lives of patients. With our support biomanufacturers can provide patients with the most advanced therapies without the limitations of fluid and cold chain handling. How do we want to improve patients' quality of life? By increasing patient safety through innovative process solutions for the biopharmaceutical industry.
“Single Use Support is the leading technology provider for high quality process solutions in the pharmaceutical industry.”
Mission
“Single Use Support develops reliable, high quality and scalable solutions with sustainability (EHS), innovation and agnosticism for the end customer in mind. Our system solutions, consumables and services are constantly being developed with a high level of customer focus and quality awareness.”
Values
We're a dynamic, versatile team and see an opportunity in every challenge. We pride ourselves on developing technology solutions together with and for our customers at high speed, without compromising on product and service quality:
- Customer Focused: We put the customer at the centre of everything we do
- Quality & Safety: We ensure a consistently high product and service quality to increase safety within biomanufacturing processes and safety of patients
- Trust & Respect: We value open and factual communication with respectful behaviour, while living a constructive culture of resolution and conflict
Quality comes first
We have implemented our quality, environmental, and safety management system to current standards. Quality Austria certified this through an ISO 9001:2015 audit. In addition, we're committed to obtain the ISO 14001 certification for environmental management systems by 2025.
All internal processes at Single Use Support contribute to quality management goals which are documented, regularly reviewed and improved. Product quality results from the quality of the processes from the clarification of the order with the customer to the successful handover to project management and maintenance and service activities.
Sustainability
Single Use Support is determined to not only reduce its own environmental footprint but also that of its valued customers, while also enhancing the sustainability performance of process solutions in biopharmaceutical manufacturing. We fullfill the requirements of the EcoVadis Sustainability Rating which offers the leading solution for monitoring sustainability in global supply chains. With innovative technology and sustainability expertise, they help companies develop and implement sustainable business practices.
Our Headquarters & Sites
Single Use Support is headquartered in Austria, Europe, and has a subsidiary in the United States. In addition, we are operating on a global scale with a close network of distributors and partners.
Headquarters
Single Use Support GmbH
Endach 36
6330 Kufstein
Austria, Europe
Further Sites in Austria the USA
Single Use Support GmbH
Alte Landstraße 25
6060 Hall in Tirol
Austria, Europe
Single Use Support Inc.
1 Hartwell Place, Suite 104
MA 02421 Lexington
United States of America
